In this lesson, we are going to look at the different complaints people
have and the expressions they use when they are saying what’s
wrong with things. We are also going to look at the stress patterns
in nouns.
Isn’t
it annoying when you buy something new and within a few weeks there’s
a problem with it? Don’t you find it irritating when you order
food from a restaurant and the waitress brings you something completely
different to what you have ordered?
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2.- Your
turn…
Answer the
following questions out loud giving as much detail as possible.
Have you
ever bought something on the internet and when it arrived in the post
it’s not what you ordered? Explain what happened.
Have you
ever bought an electrical item and it didn’t work when you tried
to use it? Explain what happened.
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3.- Vocabulary
Revise the
following words.
A hole
A stain
To charge (mobile phone)
To scratch (dvd/cd)
To shrink (clothes)
To exchange
To refund
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4.- Before
listening
Look at
the following objects. What problems could people experience with each
item.
.
.
.
4.1.-
Which sentences apply to the above objects?
(Para
ver as respostas fazer click no texto; duplo click volta a posição
original)
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5.- Teacher
talk time (video)
.
.
5.1.- Listen
to your teacher talk about a few items she got for Christmas. Complete
the table below. Only listen one time.
(Para
ver as respostas fazer click no texto; duplo click volta a posição
original)
.
5.2.- Listen
again and complete the following sentences.
(Para
ver as respostas fazer click no texto; duplo click volta a posição
original)
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5.3.- Look
at the tapescript and underline all of the nouns that appear in the
first paragraph.
Tapescript
For
Christmas this year I was given lots of lovely presents. I received
some make up, a couple of books, a few items of clothing and a trip
to Paris. I can’t wait to explore Paris. I’ve never been,
so I’m really excited. Unfortunately, two people gave me the same
DVD. I wasn’t sure what to do because it’s quite embarrassing
asking people if they still have the receipt for the present they gave
you. I was lucky though because one of the people that gave me the DVD
was my brother so I asked him if he could give me some proof of purchase
and he did. I went to the shop and exchanged the DVD for another one.
One
of my colleagues at work gave me a bright red nail varnish. I really
didn’t like it. Not my colour at all. As it was an expensive brand
I decided to go to the shop to see if I could exchange it for a different
one. When I got to the shop, they told me that without a receipt I couldn’t
do anything. I was quite angry really because I hadn’t used it
and all I wanted to do was exchange it. Next week it’s one of
my friends birthdays and I know she loves red so I’ve decided
to give it to her. I don’t know if what I’m doing is a bad
thing to do but I know it’s an expensive present.
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6.- Word
Stress (video)
.
.
How many
syllables do the following words have?
(Para
ver as respostas fazer click no texto; duplo click volta a posição
original)
It is important
to note that we stress the first syllable of some words and the second
syllable of others.
E.g. Holiday
In this example, the stress falls on the first syllable. It sounds
strange if we stress the second or third syllable. Sometimes by stressing
the wrong syllable we can make ourselves incomprehensible or we can
even end up changing the meaning of the word.
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6.1.- Decide the stress pattern of the following nouns:
(Para
ver as respostas fazer click no texto; duplo click volta a posição
original)
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7.- Your
turn
Answer the
following questions out loud with as much detail as possible.
What do
you think about giving away a present someone has given you?
Have you
ever done this? Explain what you gave and why
You might
find the following expressions useful when answering the questions below:
- I totally
disagree with giving away a present…
- I think it’s acceptable but….
- I’m of the opinion that….